AVA retail
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Order And Pay Solution

KIOSK ORDERING

AVA’s kiosk ordering system dramatically reduces customer wait times. Self-service kiosks automate the process and give customers control of their dining experience. Customers are able to order and pay prior to sitting down.

  • Allows customer to relax as they wait for their meal
  • Restaurant has the ability to process more orders

SET UP, ORDER, REORDER & PAY WITH PHONE AT TABLE

With this use case the consumer is invited to tap their smartphone on the NFC embedded menu or NFC embedded coaster with a link to the web page to set up a profile or sign in the existing record and begin the ordering process. Once that is done:

  • Available products, attributes and pricing is displayed
  • Guest makes selection and places order, credit card is charged
  • Guest order or reorder is delivered to the appropriate station for preparation
  • Once ready order is delivered directly to the table

SET UP, ORDER, REORDER & PAY VIA ORDERING TABLET

This option allows the same features above but the customer is utilizing a tablet device at the table. The customer is prompted to begin their experience with a request to set up a profile or sign in to the existing record and begin the ordering process.

  • Available products, attributes and pricing is displayed
  • Guest makes selection and places order, credit card is charged
  • Guest order or reorder is delivered to the appropriate station for preparation
  • Once ready order is delivered directly to the table

AVA’s solution expands the experience even further by incorporating meal suggestions into the ordering process. Guests also have the option to add games or social experience options as they wait for their meal.

  • Touch enabled menu
  • Initiate games and social experience while guests wait for their order
  • Offer meal accompaniments to complement selections
  • Suggest pairings of food and beverage to enhance the experience

This innovation truly engages the customer with a new and fun way to pick up their pre ordered beverage or meal.

Have you ever placed your coffee order and when you reached the bar there were multiple cups on the counter? We utilize projection technology to create a place holder for each order on the counter. As the order is placed it immediately goes to the barista but it also projects a circle on the bar with the customer’s name on it. The projection is turned toward the barista. Once the barista completes the order she or he places it on the place holder, the system then confirms it is a short, tall or grande.

Smart Pickup

TECHNOLOGY

Turnkey solution, all we need is internet and power to begin applying our solutions and data analytics platform. We easily integrate into existing systems to provide a cost effective solution with little additional hardware.

With our expertise we can help you prepare for the future and develop technology investments that grow with you.

Technology

ANALYTICS

Analytics

Customizable dashboard to provide consumer insights and data giving restaurant teams powerful, actionable information.

  • Track overall performance metrics in real time
  • Capture data on menu items selected
  • Manage inventory in real time
  • Integration with ePOS
  • Implement dynamic promotions and marketing efforts

Security, is my information safe?

Reporting Data is stored under encryption, a computer processes all information, 100% machine based. The system passes privacy standards without any footprint.

Does the system record videos?

No, it does not record videos or even a single frame, all is 100% machine based.

Does it meet privacy standards?

Yes, it does not collect any personal identifiers and no images are taken.

Does the installation cause store disruption during business hours?

No, installation can be completed outside of regular operating hours.